Help & FAQ
Answers to the most common questions about Sip Club. Can't find yours? Email us at contact@estevan.studio.
What is Sip Club?
Sip Club is a free app for discovering and reviewing cafés, built for Paris (and beyond). Explore the map, open detailed listings (opening hours, menu, matcha/coffee/vegan tags…), read community reviews, create your own lists and follow other coffee lovers.
Is the app free?
Yes. The app is free, and everything essential stays free: exploring the map, rating cafés, creating lists, following other members. An optional subscription, Sip Club+, is available as an in-app purchase to personalise your profile (backgrounds, stickers, frames, member card styles). Some partner cafés also offer exclusive perks to members through the app.
Can I use the app without creating an account?
Yes — guest mode lets you browse the map, café listings and reviews freely. An account (email, Google or Apple) is required to rate a café, create lists, follow profiles or use partner offers.
How do I suggest a missing café?
In the app, use the suggest-a-café button: enter the name and address (autocomplete handles the rest) and optionally add photos and tags. Every suggestion is reviewed by our team before it goes live — you'll get a notification once your café is approved.
How do partner offers work?
Some partner cafés offer discounts or perks shown on their listing page and on the home screen. To redeem one: open the offer, swipe to activate it, then show the screen at the counter — it's valid for 15 minutes with a live countdown. Depending on the offer, it can be used once or once a day.
I run a café — how do I join Sip Club?
Email us at contact@estevan.studio and we'll walk you through listing your café, making the most of its page and offering a perk to members. The media kit covers the app, its audience and the partnership formats.
How are café ratings calculated?
Each review rates three criteria: drink quality, the place itself and the service. A café's overall rating is a weighted average of all reviews (quality counts double compared with the place and the service).
How do I delete a review I posted?
Open your review (from the café's page or your profile), tap the “⋯” menu and choose “Delete review”. Deletion is immediate and permanent, photos included.
How do I block or report a user or content?
You can report a review, photo, café, list or profile from the “⋯” menu → “Report” (or the “Report this café” button at the bottom of a listing). On a profile, the same menu also lets you block the person. To unblock someone: Settings → Privacy → Blocked users. You can also email us at contact@estevan.studio (copyright / DMCA claims included).
How do I manage my profile privacy?
In Settings → Privacy you can choose whether others can enlarge your profile photo and whether they can see your followers and following lists.
How do I delete my account?
Directly in the app: Settings → Delete my account. Deletion is immediate and erases all your data (profile, reviews, lists, favourites). If you no longer have access to the app, see the “Delete my account” page linked at the bottom of this site.